What is C.A.P.P.S.?

What is C.A.P.P.S.?

The airlines have C.A.P.P.S.; what's called the computer assisted passenger pre-screening system, a system that's been in place for years. Each airline employs a different type of technology to do name matching, so when you fly on one airline, you might be a hit but when you fly on another airline, you might not be a hit. So, we're working aggressively to introduce a new system that will alleviate the problems, significantly reduce the inconvenience to passengers, and really cut down on the workload that our individuals or the airline individuals at the ticket counter have to do to substantiate the identity of these passengers. For instance, if John Smith, birth date January 15, 1969 is the person we're looking for, and this John Smith is birthday January 15, 1942, and we have both birth dates, then we are able to substantiate who they are and that this person is not the same as that person.