Why are multicultural manners becoming more important?

Why are multicultural manners becoming more important?

Norine Dresser (Writer) gives expert video advice on: Why should I change my behavior in my own country?; How can I apologize properly if I offend someone of another culture?; How can I share my culture with others? and more...

Multicultural manners are becoming more important because there are penalties if you don't pay attention to them. For example, there was a skek customer who went into a Mexican restaurant. It was a new Mexican restaurant. And as you know the skek's males must wear their hair. They never cut their hair and so it is all bound up and they wear a turban. And when this gentleman entered the restaurant with his wife the matronde said, "I am sorry sir but you will have to remove your hat". And he said "But this is not my hat this is part of my religious beliefs" and there was a verbal confortation and ultimately the skek customer sued the restaurant. So had the manager been more aware of skek traditions and ones that cannot be broken because it is like a religious rule that cannot be broken (this could have been avoided) There ended up being a monetary consequence for being unaware. Now it doesn't have to be punishment that you have to be afraid of but this is a global economy and it is important for us to know what the rules are. You can't know all of the rules, but at least have an awareness of when communication goes wrong that perhaps it is because you didn't understand some of value and some custom or belief of the person you were dealing with.