How much does e-mail cost?

How much does e-mail cost?

Tim Burress (E-mail Etiquette and Organization Specialist) gives expert video advice on: What are the advantages of business e-mail?; What are the disadvantages of business e-mail? and more...

The cost of e-mail for most people appears to be zero, but there is a cost that's hidden. I find that the hidden cost is that it takes me time to read a message, and it takes time to type a message. And so, when you actually look at the volume that's increased today, you can look at someone's salary and equate the amount of time they spend in e-mail. This can be up to two and a half, three hours a day, so look at that cost in terms of how much you're paying that person at a corporation to do e-mail. And a lot of e-mail is unnecessary, so there is a wasted cost to e-mail.