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What should be included in the 'closing' of a business e-mail?

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  • Videojug
  • Videojug
  • 2:10
  • Yes
  • 360p
  • 640x360
  • Flash
  • h.264
  • 900kbps

What should be included in the 'closing' of a business e-mail?

Tim Burress (E-mail Etiquette and Organization Specialist) gives expert video advice on: What is an e-mail 'signature'?; What mistakes do people make in a business e-mail signature? and more...

In the closing of a business e-mail you should include the cordial greetings, and the niceties, such as "I hope you had a great weekend", or "It was fun seeing you last week", and even "Enjoy your vacation". Too often we start with these things within an email, when really these actions should be at the bottom. Indeed by bringing the niceties into the closing of the business e-mail, it allows the recipient to focus on the action up front.

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