Will I have to send the pack to the buyer before contracts are exchanged?

Will I have to send the pack to the buyer before contracts are exchanged?

Mike Ockenden (Director General) gives expert video advice on: How do I find someone to compile a pack for me?; How do I compile a pack myself?; How do I ensure the information does not go out of date? and more...

When the buyer gets the package, is likely to be when they're first interested in the property. The idea of a package is to help you sell a house, not because you got to provide one to the buyer. And I think we've got to get past some of the media coverage we've seen about how terrible packs are. The one body of people who like packs when they've seen them and used them are consumers. So, I think once we get use to seeing a pack, as a buyer will ask for it and as a seller it will make sense to give it to the buyer as early as possible in the process.