How important is it for my computer store to have a repair shop?

How important is it for my computer store to have a repair shop?

Ali Nasri (Computer Specialist, Mac 911 Inc.) gives expert video advice on: What type of tech support can I expect when I buy a computer?; How important is it for my computer store to have a repair shop? and more...

It really is a good benefit if you buy your computer from a place that does have a repair shop, not only because of the convenience of being able to walk into the store if you have a problem. You don't have to pack it up and ship it for repair. Also if a place has a repair shop, you know that they want to take care of their customers.