How do I choose an insurance broker or agent?

How do I choose an insurance broker or agent?

Elliot Matloff (President and Broker, The Matloff Company) gives expert video advice on: What is the best way to get insurance?; What is the difference between an "insurance broker" and an "agent" and what can they do for me?; What do I do if I have a problem with my agent or broker? and more...