What can a broker or agent do for me after I buy insurance?

What can a broker or agent do for me after I buy insurance?

Elliot Matloff (President and Broker, The Matloff Company) gives expert video advice on: What is the best way to get insurance?; What is the difference between an "insurance broker" and an "agent" and what can they do for me?; What do I do if I have a problem with my agent or broker? and more...

If you have changing needs in your insurance portfolio your broker or agent might come to you and say "We need to up this insurance". For example, let's say your building is worth twice as much as when you first insured it. That broker might say "Now is the time to change the coverage, otherwise you are not completely insured." So, a good broker is going to come back time and time again to see if your changing needs are being met properly with the insurance coverage that he sold you. Sometimes you have a problem with a claim. This is one of the biggest issues with insurance brokers. You have a claim problem and the insurance company doesn't seem to be handling it properly. Well, the insurance agent is getting a commission. That's what he is supposed to do. He is supposed to go work for you for your benefit and contact and scream at the insurance company if he has to to get your claim paid properly because that is what you have been paying your hard earned dollars for for years. That's what a broker does for you.