Is VoIP free?

Is VoIP free?

Jim Gurol (VP of Operations, Tierzero) gives expert video advice on: What is VoIP?; Is VoIP free?; Why is VoIP so cheap? and more...

VoIP can be free if you're calling, for example, a VoIP device to another voice-over IP device on the same network. So even if it's far away from US to China, that call can be free as long as you are calling from the same service provider and using the same service. When it's not free is if it's outside that network and you're calling long distance, then it's just like a long distance call because it has to be converted to the normal network, and so you're gonna pay a rate for that. If you're doing it from PC to PC, again, if you're using the same service, you're gonna get free calls there, but if you have to make an outbound call that's not on service, you're gonna be paying a toll charge. The other thing is, like an ATA device, they all have the same rules. As long as you're using the VoIP service, or within their coverage area, then it could be free. Anytime you go outside their coverage area, or go into another provider, you could be billed for that.