Who do I get a pack from?

Who do I get a pack from?

Mike Ockenden (Director General) gives expert video advice on: What do I need to do to obtain a HIP for my new home?; Will I have to pay for a pack?; What will a pack tell me? and more...

Generally, you'll get your Home Information Pack, if you're a buyer, from the estate agent who is looking to sell a house. If you're buying directly from the seller and there's no agent involved, ask the seller for a copy of the pack right at the beginning of the transaction.