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What is a "concierge"?

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  • Videojug
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What is a "concierge"?

Catharine Hamm (Travel Editor, LA Times) gives expert video advice on: What are the standard rules for tipping hotel personnel?; What recourse do I have if I arrive to find my hotel is undergoing renovation?; What recourse do I have if I am unhappy with my overall hotel stay? and more...

A concierge is somebody who works at a hotel and very often has great contacts and can make things happen that you might not be able to do for yourself. For example, if you need theater tickets, or if you need a reservation at an exclusive restaurant, often a hotel concierge can use his or her contacts and make those things happen. They can also do some fairly ordinary things too, for example, helping you print out a boarding pass or helping you with flight arrangements, but they're great at doing things that just seem impossible.

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