What recourse do I have if I am unhappy with my hotel room?

What recourse do I have if I am unhappy with my hotel room?

Catharine Hamm (Travel Editor, LA Times) gives expert video advice on: What are the standard rules for tipping hotel personnel?; What recourse do I have if I arrive to find my hotel is undergoing renovation?; What recourse do I have if I am unhappy with my overall hotel stay? and more...

I think the key, if you're unhappy with your hotel room, is to make your wishes known when you're on the premises, rather than stewing about it and then writing a letter later. So, for example, I would talk to the hotel manager or the assistant manager and say very clearly, "I do not like my room. These are the reasons why. Is there another place I can be moved?" I think they will then try very hard to make you happy because the one thing they don't want is an unhappy hotel guest.