What documentation should I get when fighting my health insurance company?

What documentation should I get when fighting my health insurance company?

Mark Hiepler (Attorney, Hiepler & Hiepler) gives expert video advice on: What should I do if I can't get my health insurer's decision reversed?; Can anyone inside a health insurance company help reverse a decision?; When should I hire a professional to fight my health insurer? and more...

The denial language. You want to force the insurance company to put in writing why they're not paying for this. Or, if there's some specialist or medical doctor involved, you want to find out who those people are who are behind the denial. Also get information on who is deciding that you don't get the care? We had a case of an anorexic who was denied by a former eye surgeon in deposition. He had no background on anorexia, no one in his family had it, and none of his eye patients came to him for anorexia. So it was very important to find out in that case that the person denying the treatment had no background in the treatment and was really just an internal hired gun to save the company money.