What happens if I think my agent isn't doing their job properly?
If an author feels that their literary agent isn't doing their job properly, they could either go to the agent association and talk to someone there confidentially and ask for advice, or they could go to the society of authors and ask for advice. They could also go to the literary agent direct and ask: "Could you tell me what's going on in these areas?" and gauge that response. The moment it starts to go bad, you either fix it or you move agents.