If I'm having a dispute with a company, must I pay their charge on my account?

If I'm having a dispute with a company, must I pay their charge on my account?

Mitchell Freedman, CPA/PFS (CEO, MFAC Financial Advisors) gives expert video advice on: How can I get a lower interest rate or APR on my current card?; What if I pay my credit card bill late?; What if my credit card is lost or stolen? and more...

The credit card company will give you a temporary credit during the time that there's a dispute, and they will investigate the credit. I have always found that, once the credit card company is involved with the dispute and tries to resolve it, that the dispute will ultimately be resolved. Either the vendor will handle the dispute in a responsible way, or if it wasn't your charge, they will be able to determine that that's the case.