How can I approach writing an emotional business e-mail?

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Producer:Videojug
Source Organization:Videojug
Duration: 4:42
Family friendly: Yes
Video quality: 360p
Video frame size: 640x360
Player type: Flash
Encoding format: h.264
Bitrate:900kbps

How can I approach writing an emotional business e-mail?

Tim Burress (E-mail Etiquette and Organization Specialist) gives expert video advice on: What are the consequences of inappropriate e-mail?; Can I retract an e-mail I send? and more...

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