How do reality show producers handle conflict on set?

How do reality show producers handle conflict on set?

Richard Hall (Reality TV Producer) gives expert video advice on: Do reality show producers 'coach' cast members during a shoot?; What happens if a cast member has a breakdown during a reality show shoot?; Are reality show storylines written ahead of time? and more...

When you spot conflict, the first thing you want to make sure is that you have the coverage. You want to make sure that you're getting it on camera. Then, the best thing to do is to let the conflict play out on camera. You see them talking about it, it gets heated, you go for the coverage, you let it play out all the way you can and then afterwards you take the participants aside and say "were you surprised?" or "how did you feel?" or "was she being reasonable?" or "Did he have a point?". That is how you build the full arc of that particular story, of that particular conflict.