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What is good phone etiquette when calling someone in business?

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  • Videojug
  • 9:47
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  • 900kbps

What is good phone etiquette when calling someone in business?

Phyllis Davis (Business Etiquette Consultant) gives expert video advice on: What if I am expecting an important call on my cell phone during a meeting or business meal?; How is a proper business e-mail constructed?; Is it appropriate for my assistant to place calls for me? and more...

What is good phone etiquette when calling someone in business? Well any time I call someone, and they answer their own phone, I ask "Am I calling at a good time?" or even "Do you have a moment?" because people could be in a meeting. It's easy to break rapport with someone if they're trying to get you off their phone, so use those questions in your phone etiquette when calling someone in business.

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