What's the best way of conducting a second viewing?

What's the best way of conducting a second viewing?

Anthea Masey (Private Sales Expert) gives expert video advice on: How many times should I let someone look around my property?; How should I prepare my home for a viewing?; Is it a good idea to arrange open house viewings? and more...

The best way of conducting a second viewing is with enthusiasm. Because after all, if they're coming back to see the house a second time, it does mean they're keen. It's time to relax a little bit, be a little bit more chatty. Try and elicit a little bit of information about what their position is. Have they sold their own house? Are they in rented accomodation? Or are they potential time-wasters, because they haven't even yet put their house on the market? If you've prepared your dossier of information, on a house extension for example, you might want to say, "Do you want to see the plans for the extension of the house that we did?" So there's lots of information at this stage, if they're looking really interested, that you might want to share with them. At this stage, often a cup of coffee is a nice thing to do, and a biscuit. Just generally be welcoming.