Can I withhold payment for a bad job?

Can I withhold payment for a bad job?

Brian Berry (External Affairs Director, FMB) gives expert video advice on: Can I withhold payment for a bad job?; What can I do if builders damage items in my house?; What can I do if I suspect items have been stolen from my property? and more...

Well, the Office of Fair Trading recommends that you shouldn't withhold total payment, but only for the defect that you have a query with. Again, you need to ensure that you talk to the builder immediately when you notice that there's something wrong, and speak to the builder directly. Often these things can be easily resolved without further dispute.