What can I do if the job is taking longer than expected?

What can I do if the job is taking longer than expected?

Brian Berry (External Affairs Director, FMB) gives expert video advice on: Can I withhold payment for a bad job?; What can I do if builders damage items in my house?; What can I do if I suspect items have been stolen from my property? and more...

Well, we always recommend that the householder keeps a log of day-to-day activities so you can record what's happening on that day, and what work's been carried out. If work hasn't been carried out, then you should talk to your builder and express your concerns. Communication is vital in the relationship between the builder and the householder. If you do have a problem, the advantage of using a professional builder is that you can contact the FNB if you've got a problem with the building work that's been carried out, so that gives you the added protection.