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Booking A Hotel Room

 
Catharine Hamm
Meet the Expert
travel.latimes.com
  • How do I book a hotel room?
  • What are the pitfalls of booking a hotel room online?
  • What if a website states the hotel I want is sold out?
  • How do I know my online hotel reservation has been confirmed?
  • What are the benefits of using a travel agent to book a hotel room?
  • What can happen if I travel without hotel reservations?
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Hotels
 Hotel Basics 
  1. Catharine Hamm
  2. How should I pick a hotel? 
  3. What are the most common types of rooms offered by hotels? 
  4. What is an "extended stay" hotel? 
  5. What options are available if I am traveling with my family or a group? 
  6. What is a hotel room "upgrade"? 
  7. What is a hotel room "rack rate"? 
  8. What is a hotel room "cancellation policy"? 
  9. Who rates hotels? 
  10. What are "customer review ratings", and can they be trusted? 
  11. What is an "aggregator site"? 
  12. How do aggregator sites differ from other types of sites? 
Booking A Hotel Room (Now Playing)
  1. Catharine Hamm
 Alternate Accomodations 
  1. Catharine Hamm
  2. What is a "motel"? 
  3. What are the advantages of staying at a motel? 
  4. What is a "bed and breakfast"? 
  5. What features should I ask about when booking a bed and breakfast? 
  6. Are bed and breakfast rates comparable to hotel rates? 
  7. What are the advantages of a bed and breakfast? 
  8. What is a "hostel"? 
  9. Are hostels suitable only for young people and students? 
  10. What should I expect when staying at a hostel? 
  11. What is a "resort"? 
  12. Are resorts generally more expensive than hotels? 
  13. What is an "all-inclusive" resort? 
 Hotel Deals, Tips, And Tricks 
  1. Catharine Hamm
  2. What kind of deals or discounts do hotels offer senior citizens? 
  3. How can I use my Auto Club card to get a hotel discount? 
  4. How can I use my AAA discount when booking a reservation online? 
  5. What are the secrets to booking a hotel room over the phone? 
  6. What is an "opaque site"? 
  7. How can I save money when booking a hotel using an opaque site? 
  8. Can I get a better deal avoiding the 800 number and calling the hotel directly? 
  9. What is a "late check out"? 
  10. Is it possible to get a cheaper rate if I just walk into a hotel? 
  11. Are there certain types of hotels that families should avoid? 
  12. How do I get the best deal on my hotel room? 
 Hotel Services And Amenities 
  1. Catharine Hamm
  2. What are hotel "amenities"? 
  3. What is a "concierge"? 
  4. What are my options when it comes to hotel parking? 
  5. What are the standard rules for tipping hotel personnel? 
  6. During my hotel stay, how much should I tip the bellhop? 
  7. During my hotel stay, how much should I tip the parking valet? 
  8. During my hotel stay, how much should I tip the room maid? 
  9. During my hotel stay, how often and how much should I tip the doorman? 
  10. Should I tip the concierge? 
  11. What recourse do I have if I arrive to find my hotel is undergoing renovation? 
  12. What recourse do I have if I am unhappy with my hotel room? 
  13. What recourse do I have if I am unhappy with my overall hotel stay? 
  14. What can I do if I'm worried about the cleanliness of my hotel room? 
 Hidden Hotel Fees 
  1. Catharine Hamm
  2. What kind of hidden fees are commonly found on hotel bills? 
  3. What are "resort fees"? 
  4. Will the hotel waive the fees if I do not use the services? 
  5. How can I make sure I don't end up paying hidden fees? 
Catharine  Hamm Ms. Catharine Hamm
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Booking A Hotel Room

How do I book a hotel room?

There are several ways to book a hotel room. You can go through a travel agent, and that's someone who often has first hand knowledge of the room and has actually seen the property, so that person can give you a good close-up view of that hotel and whether it's a good fit for you. A travel agent can also help you to get a good rate on a hotel room. You can go through the hotel directly. You can call its toll free number or its local number and book directly with its reservations people. You can go online and book a hotel room through either one of the third-party agencies like Expedia, Orbitz or Travelocity. Alternatively, you can book a hotel room through an aggregator site like Mobissimo, Kayak or Sidestep. Or go to a site like Hotels.com or Quickbook. Those are all avenues for booking a hotel room.

What are the pitfalls of booking a hotel room online?

There's some fairly standard pitfalls when you're booking a hotel room online. For example, the hotel room that you're seeing in the pictures may be the one that's been recently redecorated, whereas you might be staying in an older part of the hotel, in a room that hasn't been redecorated. So your expectation is you're going to get this great room, and you end up not getting a great room. Another pitfall when booking a hotel room online may be that you'll be charged. There's often a fee for online agencies like Travelocity, Expedia, Orbitz, that's included in the price. So that's something to watch out for as well when booking a hotel room online.

What if a website states the hotel I want is sold out?

If a third-party website says a hotel is sold out, it may or may not be sold out. What it might mean is that that agency's allocation of rooms is gone, but that the hotel actually has rooms. So the best thing to do if you get a "No, there are no hotel rooms available" is to call the hotel directly and ask, or go to the hotel's website directly and check and see whether rooms are available.

How do I know my online hotel reservation has been confirmed?

You don't always know if your hotel reservation that you've made online has been confirmed, so the best thing to do is to call the hotel directly. Make sure that the hotel has received your reservation, it has the same confirmation number that you received on the other end and that the dates of arrival and departure match up, because it's possible the hotel has made a mistake, or it's possible you've made a mistake. It always pays to double check your hotel reservation and make sure that everything is as you hope it's going to be.

What are the benefits of using a travel agent to book a hotel room?

I think one of the benefits of having a travel agent booking a hotel room is that often that agent has seen the room or property and knows whether you're good fit with that property. For example, if you are traveling with an elderly person and it's a party hotel, that's not a good fit. Very often travel agents can help you avoid making those kinds of mistakes with hotel rooms.

What can happen if I travel without hotel reservations?

What can happen if you travel without hotel reservations is that you'll probably end up sleeping in your car at some point. You can also end up getting some really good hotel rates because if you walk in at the end of the day and there's inventory available, sometimes hotel managers will discount that inventory. It can go either way. My recommendation is that you definitely book the first night's hotel stay because when you arrive, you're tired and you really want to know where you're staying. You can always move hotels the next day.

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  • How do I book a hotel room?
  • What are the pitfalls of booking a hotel room online?
  • What if a website states the hotel I want is sold out?
  • How do I know my online hotel reservation has been confirmed?
  • What are the benefits of using a travel agent to book a hotel room?
  • What can happen if I travel without hotel reservations?

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