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Business E-Mail Spam

 
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Business E-Mail Spam

What is e-mail 'spam'?

Spam is just unnecessary mail. It's largely soliciting for all kinds of scams for you to send money or for you to forward this e-mail on to ten friends so they can fish for more e-mail addresses.

What is 'bounce back'?

A bounce back for an email, is if you address something to an email address, and the email address is incorrect and it bounces back to you. That can bounce back for a number of reasons, one the email address is incorrect, and that email address doesn't exist, and it is going to come back to you and say that the email address does not exist, basically like sending a letter to the post office and it doesn't have a proper address. It can also bounce back because someone is over their limit in their Inbox size, what a lot of companies do. So if I am over the limit I cannot send or receive email and it is going to bounce back to the original sender of that email.

What is an e-mail 'blacklist'?

If you are blacklisted as a spammer, it's saying to your e-mail server: no longer receive e-mail from this particular e-mail address because I've blacklisted this person, I know they're a spammer and I don't want to receive that e-mail. It is sort of like most phone companies having a unsolicited call did not take calls from this phone number. It's the same thing with the e-mail: do not take e-mail from this particular e-mail address. Spammers have gotten around it by constantly changing their e-mail address. So it is just an easy work around for them but that is blacklisting.

What is 'click-through tracking'?

Click-through tracking is largely used by marketers and they're sending out blanket emails and they're seeing how many people click on "Who wants to buy a new Rolex watch?' By clicking on that you're alerting the marketer of that email, that you're interested in purchasing a new watch. Therefore you're probably going to receive lots of emails about all kinds of watches. That's tracking the click-through on links.

What is e-mail 'fishing'?

“Phishing” is a term used in e-mail to “phish” for other e-mail addresses. So when you forward on to ten friends an e-mail that's a spam e-mail, that spammer captures those ten more names. Spam is really a, it occupies a lot of our time, a lot of people have spam filters in place in corporations to block that. But most people don't realize you also have to train your spam filter. In other words, you have to tell your spam filter what is spam. Some people just think you just plug this in and away it goes and it eliminates all of your spam. That's not necessarily true. A lot of times you have to register what is spam or unregister stuff that's spam.

What is e-mail 'harvesting'?

E-mail harvesting is largely used by spammers. In other words, they will find an e-mail address that exists, let's say at large company. So it's bobjones@companyx.com. And they'll start harvesting names by typing in names to see if that person exists. So they'll start with "Adam Jones", "Adam Smith", "Adam So-and-forth", at that company dot com to see if that e-mail address exists. And as soon as they find one, like adamsmith@companyx.com, then they know that there's a real person behind that e-mail address, and that's e-mail harvesting. They're looking for you to answer or reply or click on a link, and that lets them know that you are there.

How do I prevent my outgoing e-mail from going into the recipient's junk mail box?

Getting your e-mail routed into someone's spam folder can be troublesome, can be quite annoying to some people because you are trying to communicate but your e-mail instead of reaching the person gets auto-routed into their spam. Largely that is caused by someone attaching a hyperlink or a .jpeg, some kind of picture or an image to their e-mail. So if it's your first correspondence with someone and you are sending them an e-mail, perhaps doing it in plain text, without any hyperlinks, without any images, without any pictures or so forth in just a plain vanilla sort of e-mail can establish that connection first, before you get auto-routed into junk.

How do I prevent important incoming e-mails from being filed into my junk mail box?

A lot of spam filters you need to program and start to teach that spam filter, "Hey, this is not spam when it comes from XYZ." You can also create rules within most e-mail applications to say anything from this e-mail address, please send to my inbox or do not send to my junk box. You also have ability to set your spam filter from a very high extreme setting to none at all. You can go from low to medium to high. You might want to play around with sort of that application to see how much spam you get in your inbox when you start to remove the variation.

How do I get important e-mails that were filed into my junk mail box?

A way to get important emails out of your junk mailbox and back into your inbox is to set up a rule. In most e-mail applications when it's in your junk mailbox, you can right click and designate it as “safe sender”, which means the sender of this e-mail is safe and so it can go to my inbox. Most e-mail applications allow you to do this and get your important e-mails out of your junk mail, or if they don't you can add that person to your contacts. If they're in your contacts, it's generally a signal to the e-mail that it's a safe person and this will keep your important e-mails out of your junk mail box.

How do I unsubscribe from spam?

Probably one of the worst things to do when trying to unsubscribe from spam is click on unsubscribe. You're letting the spammer know that they have hit a live box! Perhaps the better tool to use is to just right click and use some of the rules functions that a lot of these systems have, and send the spam automatically to your deleted folder. In other words, by doing that you're not alerting the spammer to the fact that you've opened and unsubscribed. You're just setting up a rule in your computer, so whenever something comes from this email address, it automatically sends it to your deleted folder. That way it doesn't send a signal back to the spammer that they've hit a live person. That's the best way to unsubscribe from spam.

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  1. What is e-mail 'spam'?
  2. What is 'bounce back'?
  3. What is an e-mail 'blacklist'?
  4. What is 'click-through tracking'?
  5. What is e-mail 'fishing'?
  6. What is e-mail 'harvesting'?
  7. How do I prevent my outgoing e-mail from going into the recipient's junk mail box?
  8. How do I prevent important incoming e-mails from being filed into my junk mail box?
  9. How do I get important e-mails that were filed into my junk mail box?
  10. How do I unsubscribe from spam?
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Meet the Expert

Tim Burress
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  • What is e-mail 'spam'?
  • What is 'bounce back'?
  • What is an e-mail 'blacklist'?
  • What is 'click-through tracking'?
  • What is e-mail 'fishing'?
  • What is e-mail 'harvesting'?
  • How do I prevent my outgoing e-mail from going into the recipient's junk mail box?
  • How do I prevent important incoming e-mails from being filed into my junk mail box?
  • How do I get important e-mails that were filed into my junk mail box?
  • How do I unsubscribe from spam?
more ...
What You Need To Know About Business Email
 Business E-Mail Basics
  1. Tim Burress
  2. What is 'e-mail'? 
  3. What is the purpose of e-mail? 
  4. What role does e-mail play in business today? 
  5. What are the advantages of business e-mail? 
  6. What are the disadvantages of business e-mail? 
  7. How much does e-mail cost? 
 History Of Business E-Mail
  1. Tim Burress
  2. What is the history of e-mail? 
  3. What was the first e-mail system like? 
  4. How has e-mail changed the workplace? 
  5. Why do e-mail suppliers keep offering higher storage capacities? 
  6. How will e-mail change in the next 5 to 10 years? 
 Business E-Mail Terms
  1. Tim Burress
  2. What is an e-mail 'client'? 
  3. What is 'CRM'? 
  4. What is a 'hanging folder'? 
  5. What is an e-mail 'header'? 
  6. What is an e-mail 'thread'? 
  7. What is a 'hyperlink'? 
  8. What is 'auto reply'? 
 Business E-Mail Quality Basics
  1. Tim Burress
  2. What is e-mail quality? 
  3. Why is business e-mail quality so low? 
  4. What is the danger of sending low-quality business e-mail? 
  5. How much of our business e-mail is unclear? 
  6. How do low-quality business e-mails waste money? 
  7. Why would I need to improve the quality of my business e-mails? 
  8. How does my business e-mail quality affect how others perceive me? 
  9. Why do people write low-quality business e-mails? 
  10. What's the best way to improve the quality of my e-mails? 
  11. How will the quality of my business e-mail help the recipient? 
 Business E-Mail Policy
  1. Tim Burress
  2. What is the general business e-mail policy for most companies? 
  3. What is an 'IRP'? 
  4. Can I forward personal e-mail into business e-mail? 
  5. What sites are not allowed to be viewed at the office of most businesses? 
  6. Can I check my myspace at the office? 
  7. What is the 'close of business' e-mail policy? 
  8. What is a 'no scrolling' e-mail policy? 
  9. What are 'No E-mail Fridays'? 
 Personal Side Of Business E-Mail
  1. Tim Burress
  2. Why do people have so much anxiety about e-mail? 
  3. How does business e-mail affect a person's personal life? 
  4. Why do people use 'themes' and unique fonts in their business e-mails? 
  5. How much e-mail should a successful person receive? 
  6. What are the consequences of inappropriate e-mail? 
  7. How can I approach writing an emotional business e-mail? 
  8. Can I retract an e-mail I send? 
 Cultural Differences In Business E-Mail
  1. Tim Burress
  2. Why should we be concerned about cultural differences when we write a business e-mail? 
  3. What is the general e-mail style in today's business world? 
  4. What is the general business e-mail style of the people in the US? 
  5. What is the general business e-mail style in Asian cultures? 
  6. What is the general business e-mail style in German and Swiss cultures? 
  7. What is the general business e-mail style of Canadians? 
  8. What is the general business e-mail style among people in the Gen X? 
  9. What is the general business e-mail style among baby boomers? 
Business E-Mail Spam (Now Playing)
  1. Tim Burress
 Business E-Mail Management
  1. Tim Burress
  2. Why should I organize my business e-mail? 
  3. How often should I set my computer to 'auto receive'? 
  4. How does the 'notification' function of my e-mail account affect my work? 
  5. When should I use 'delay send' for a business e-mail? 
  6. What is a 'preview pane' function of an e-mail program? 
  7. What are the disadvantages of a preview pane? 
  8. What is the 'auto-preview' function of an e-mail program? 
  9. Should I use my e-mail program's preview pane or auto-preview? 

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