How To Act If You Blank On The Name Of Someone You Know In A Business Situation

What if I blank on the name of someone I know?

If you blank on the name of someone you know, then asking for forgiveness is the first thing you do, not apologize. You don't say “I'm sorry I don't remember your name”, you say “Forgive me.” And then if you can remember any details about them whatsoever, for example, “I remember you. I met you at the conference last year. Let's see, you live on a lake outside of Chicago and you've got two Golden Labs. Now I can remember all that. Forgive me, I just can't remember your name. Tell us what it is.” And then you move on. You don't make a big deal out of blanking on someone's name you know.