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How To Get The Customer To Buy Up Or Buy On When Selling To Them

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How To Get The Customer To Buy Up Or Buy On When Selling To Them

Vera Hughes (Co-author Teach Yourself: Setting Up A Small Business) gives expert video advice on: How can I get a customer to 'buy up' or 'buy on'?

How can I get a customer to 'buy up' or 'buy on'?

To get a customer to buy up, or indeed to buy on, then you need to persuade them that, really, whatever it is that you're suggesting will meet their needs. You might like to reiterate what you've already said, go over the features again, go over the benefits again, and then perhaps say to them, "Well, had you thought of doing such-and-such a thing?" You're putting fresh ideas into their minds. But just watch their body language. See how they receive it. And don't push too hard, because if you do, you might well lose that sale.

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Tips & Comments
  1. Speakerguru

    Features do not rate in a sales cycle, benefits sell but most people sales people cannot describe a benefit. They have no understanding of what a benefit is. They think it is the fantastic thing their product or service can offer but it is not. THAT is only an advantage. A benefit can only be so if the customer acknowledges it can be of value to them other wise it certainly is not.