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How To Improve Your VOIP Reliability

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How To Improve Your VOIP Reliability

Jim Gurol (VP of Operations, Tierzero) gives expert video advice on: How do I improve VoIP line reliability?

How do I improve VoIP line reliability?

One is, you can run a battery back-up on your voice over IP system, whether it is an ATA, an IP phone, or your computer. So that if there is a power outage, or if there's a brownout, you're protected and your voice calls still stay on. The other thing you could do is do an analog backup system. Some voice-over IP systems have a fail over analog cord so if your voice system goes down, it'll just go over the traditional phone system. The third thing you could do is just get another internet connection, so if you have a second DSL connection, the first one goes down, you run it on the second line. Finally the fourth thing you could do is actually upgrade the software or the firmware of your device, so if it's a soft phone, you can get a new software upgrade, or if it's an IP phone, you just upgrade the IP firmware on there of that hardware. That way, you're making sure the reliability of that system is good.

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