Videojug

E-mail

Business e-mail may seem like a simple subject, but e-mail etiquette at the workplace can be complicated and controversial. Ineffective or inappropriate e-mail wastes billions of dollars each year - and you may be contributing! Expert Tim Burress explains the history and the basics of e-mail correspondence, and offers tips on improving etiquette, wasting less time and knowing when to step away from the computer altogether.

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